Alice software help

These editable forms include all of the information you need to enter information into Alice for DCF, VOCA or SAVS funders. You can adapt these for your agency's use: add other information you need to collect, or remove items that are specific to funding you don't have.

14 minutes, recorded 5/22/13

For VOCA funded services:

• Demonstration of how to enter a hotline call, intake and activity
• How phone contacts in Activities are counted
• Set VOCA as default funder for staff, client or service
• Run the report

View the webinar (computer sound must be on)

NOTE: Entering VOCA as the default funder for a staff person will NOT automatically enter it on the hotline form, only for activities.

Customize Alice software so your data appears correctly on funder reports!

• Where to find funder requirements in Alice
• Create and use custom fields
• Edit drop-down and multiple choice lists
• Make sure your activities are reported correctly

Watch the recording (computer speakers or headphones necessary):http://www.wcadv.net/Webinars/AliceCustomizingForFunders051412/lib/playback.html

NOTE that the DCF Report submission procedure has changed as of September 2012. You no longer have to change your proxy.ini file or open a port on your router.

Handouts from Alice webinar: Activities/Services April 2012 may be helpful.

Watch a demo: What makes activities count on reports; Link Service Names to Service Types; Enter activities individually or in batches; Customize Service Names and Service Categories; Look at some Activities reports. About 1 hour.

NOTE: The service names and types used in the webinar are for demonstration purposes only. For accurate reporting of various kinds of services follow the guidelines in the handouts or help documents, or contact your funder.

http://www.wcadv.net/Webinars/AliceActivities041112/lib/playback.html

Watch a demo of WCADV's Technology Coordinator entering hotline calls, intakes and activities.  

http://www.wcadv.net/Webinars/AliceIntakes032712/lib/playback.html

Demonstration of how to update Alice. Includes troubleshooting tips. Play the webinar - 15 minutes plus questions. http://www.wcadv.net/Webinars/AliceUpdates022012/lib/playback.html

WCADV's Technology Coordinator will demonstrate how to run the SAVS report, enter data and configure Alice so that it will count on the report.   Watch and listen: http://www.wcadv.net/Webinars/Alice_SAVS_reporting_112812/lib/playback.html

WCADV's technology coordinator demonstrates how to get around the Alice software, enter hotline, shelter and client activity records, events, and volunteer activities. Learn some of the settings you might wish to change, how to edit or hide choices in drop-down and multiple choice lists, make fields mandatory or optional, and where to find custom fields. Play recording of August 3, 2010 webinar. [NOTE: Some things may have been slightly revised since this webinar but the basic concepts are the same]Download the outline to follow along: